Terms & conditions


Cancellation of holiday
If you have to cancel your holiday for any reason, your deposit is non-refundable to cover our costs. If we receive your written letter of cancellation within 42 days prior to arrival the following cancellation charges apply;

• 42 to 1 days prior to start date – 100% of the total holiday price

Personal property
Your personal property, including baggage, is your own responsibility at all times.

Booking charges/amendments
If, after you have confirmed your booking, you wish to make an amendment, an administration charge of £25 will be made per person. However if you wish to make a major amendment less than 6 weeks before your holiday start date, we reserve the right to treat your request as a cancellation and the appropriate cancellation fee will be charged.

Nick Ring Leisure amendments
If we are forced to make any changes, we reserve the right to alter or cancel any tennis, accommodation or other arrangements. If we have to make a major change to your holiday, we will offer a suitable alternative, if available, or offer a full or part refund depending on the scale of the change.

Your final balance payment
Your final balance payment must be paid no later than 6 weeks before holiday commencement date.

Holiday/Sports insurance
Adequate travel or/and sports insurance is a condition of your contract with either us or the supplier in question, as applicable. You must take out a policy of insurance in order to cover you and your party against the cost of cancellation by you; the cost of assistance (including repatriation) in the event of accident or illness; loss of baggage and money; and other expenses.

Loose/stray tennis balls
Due to the nature of group tennis coaching, there may be, on occasion, loose/stray tennis balls on and around the tennis courts. Our tennis coaches do try their hardest to manage any loose/stray tennis balls to ensure your safety but please be aware that this cannot always be 100%. Your safety is imperative to us, so please also be aware of any loose/stray tennis balls.

Photography
We regularly take promotional photographs for brochures and training purposes. If you do not consent to allow these promotional photographs, please would you contact our office.

Adverse weather conditions
No refund will be made in the event of the tennis being affected in whole or part by adverse weather conditions.

Number of players per court
The number of players per court will be no more than 8

Player/Coach Ratio
The Player/Coach ratio will be a maximum of 10:1